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Shipping Policy

COVID19 UPDATE

Due to the ongoing impact of COVID-19 some delivery times might be affected. We are continuing to ship all orders and process returns without delay. Our team is always available to our customers to answer any questions.

 

SHIPPING WITHIN AUSTRALIA

We offer free shipping for all orders over $100.

Any standard shipping orders received up until 5 p.m. AEST will be processed and sent within one business day. As all orders are subject to credit approval, bear in mind that credit card payments made after 6pm can take up to 48h to process. Once payment is received your order will be packed and on its way!

Please note that some special orders may take longer to process. We do not ship to PO Boxes.Our delivery times are Monday to Friday 8am- 6pm excluding public holidays and weekends. All orders from Australia are dispatched from our storage facility in Australia. We use Sendle or AUPost to ship our parcels. Once your order is sent you will receive shipping confirmation and tracking details.

If you have any inquiries please contact us at [email protected]

The Next day delivery for Express Post items posted before closing time on the business day before a public holiday will be delivered the next business day after a public holiday.

Shipping charges rates & times:

FREE SHIPPING FOR ALL ORDERS OVER $100

STANDARD SHIPPING 2-5 BUSINESS DAYS $7.95

EXPRESS DELIVERY 1-2 BUSINESS DAYS  $10.79 

 

SHIPPING WITHIN MONTENEGRO

Free shipping for all orders within Montenegro.

All orders placed before 4pm CEST time are processed the next business day. Once your order has been dispatched, you will receive a confirmation email, tracking link will be sent via message to track the progress of your order. We use Montenegrin Post to send all our orders coming from this area.

As all orders are subject to credit approval, bear in mind that credit card payments made after 6pm can take up to 48h to process. Once payment is received your order will be packed and on its way! Our delivery times are Monday to Friday 8am- 5pm excluding public holidays and weekends.

If you have any inquirers please contact us at [email protected]

Shipping charges rates & times:

STANDARD SHIPPING 2-3 BUSINESS DAYS (FREE)

 

SHIPPING WITHIN BOSNIA AND HERCEGOVINA, CROATIA AND SLOVENIA

Free shipping for all orders over 75€.

All orders placed before 4pm CEST time are processed the next business day. Once your order has been dispatched, you will receive a confirmation email, tracking link will be sent to you via message. Orders coming from this region are dispatched from our storage facility in Montenegro. We use Montenegrin Post as our courier.

As all orders are subject to credit approval, bare in mind that credit card payments made after 6pm can take up to 48h to process. Once payment is received your order will be packed and on its way! Our delivery times are Monday to Friday 8am- 4pm excluding public holidays and weekends.

The cost of shipping will be charged together with your order.

If you have any inquirers please contact us at [email protected] or through social media.

Shipping charges rates & times:

FREE SHIPPING FOR ALL ORDERS OVER 75€

STANDARD SHIPPING 5-7 BUSINESS DAYS 4€

CUSTOMS AND DUTIES ARE RESPONSIBILITY OF THE RECIPIENT – Please note that any customs and duties taxes which may be incurred are not the responsibility of BIRDINI and we are not aware of what they might amount to. You are responsible for paying any taxes or duties applicable to your order. Please make sure you contact your local customs office to find out more if you have any concerns. 

 

SHIPPING WITHIN EUROPE

Free shipping for all orders over 75€.

All orders placed before 4pm CEST time are processed the next business day. Once your order has been dispatched, you will receive a confirmation email, tracking link will be sent to you via message. Orders coming from this region are dispatched from our storage facility in Montenegro. We use Montenegrin Post as our courier.

As all orders are subject to credit approval, bare in mind that credit card payments made after 6pm can take up to 48h to process. Once payment is received your order will be packed and on its way! Our delivery times are Monday to Friday 8am- 4pm excluding public holidays and weekends.

The cost of shipping will be charged together with your order.

If you have any inquirers please contact us at [email protected] or through social media.

Shipping charges rates & times:

FREE SHIPPING FOR ALL ORDERS OVER 75€

STANDARD SHIPPING 5-7 BUSINESS DAYS 9€

*CUSTOMS AND DUTIES ARE RESPONSIBILITY OF THE RECIPIENT – Please note that any customs and duties taxes which may be incurred are not the responsibility of BIRDINI and we are not aware of what they might amount to. You are responsible for paying any taxes or duties applicable to your order. Please make sure you contact your local customs office to find out more if you have any concerns. 

 

INTERNATIONAL SHIPPING

All prices on our site are shown in AUD or EUR, depending on your location. Your credit card company will bill you with your local currency at the current exchange rate.

All orders placed before 4pm AEST time are processed the next business day. Once your order has been dispatched, you will receive a confirmation email with a link to track the progress of your order. Your order will be send via Australia Post or Montenegro Post depending on where you order from.

Please note that the recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient. Birdini has no control over these charges, nor can Birdini predict what they may be.

All international orders require a phone number for delivery.

Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with your delivery.

Shipping charges rates & times:

STANDARD SHIPPING 5-14 BUSINESS DAYS 12€

Please note shipping to certain countries may take longer than 5-14 business days. International shipping is fully trackable and requires signature on delivery. 

 

* DELIVERY TIMES

We can’t guarantee delivery timings as it depends on the destination and couriers. Occasionally, couriers experience delays and as much as we don’t like it, they are out of our control. We do not accept any liability and you agree to release us from all liability arising out of any delay in shipping and delivering an order. In saying that our team is always more than happy to assist in the best way that we can.

 

** INCORRECT ADRESS

If there is an error with your address please contact our [email protected] ASAP and we will endeavor to amend it. However due to fast processing times of our online warehouse this is not always guaranteed. We do not accept any liability for incorrect addresses, however we will always try to accommodate amends where we can. To avoid disappointment please make sure to check your delivery address.

GET 15% OFF WITH COUPON: BIRDINIBABES
FREE WORLDWIDE SHIPPING FOR ALL ORDERS OVER 75e

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